Head Office  | Site Master

Created 08 July 2025 • Updated 08 July 2025

Product Structure

The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.

The product structure is created with the following hierarchy: DivisionSub DivisionSuper CategoryCategorySubcategory

Examples
  • Food (division)

    • Food (sub division)

      • Pubs & Bars Food (super category)

        • Dinner Menus (category)

          • Dinner Starters (subcategory)

          • Dinner Mains (subcategory)

  • Drinks (division)

    • Drinks (sub division)

      • Beers & Lagers (super category)

        • Lager (category)

          • Draught Lager (subcategory)

          • Bottled Lager (subcategory)

Navigate to Base Data → Product Configuration → Product Structure

Adding New Product Structure

Follow these steps to add a new full level product structure:

  1. Click Add

  2. Select Add New Product Division

  3. Enter the Division Name and then the following configurations

    • Description

    • Type

    • Reference

  4. Click Next

  5. Click Add New Product Sub Division

  6. Enter the Sub Division Name

  7. Click Next

  8. Click Add New Product Super Category

  9. Enter Super Category Name

  10. Click Next

  11. Click Add New Product Category

  12. Enter Category Name and Description (optional)

  13. Click Next

  14. Click Add New Subcategory

  15. Enter the Subcategory Name and then the following configurations

    • Description

    • Allow Site Pricing

    • Allow Site Naming

    • Use For Cover Count

    • Age Restriction

    • Minimum Age (if Age Restriction is set)

  16. Click Next to repeat setup of any other levels as required or click Finish

When adding new subcategorises remember to complete banding information in Standard Pricing → Sales Area Banding otherwise any recipes or standard line products assigned will not know where to get their prices from even if the have been assigned a price within a price band in the Price Matrix. Products will be displayed greyed out with no price on Aztec point of sale terminals
If your organisation is using any hotel PMS integrations or uses product group on bills and receipts the assignment of the new subcategory to the hotel division must take place in Theme Modelling → Estate Setup → Config Sets

Adding Selected Structure Levels

Follow these other options to create selected structure levels:

  1. Click Add

  2. Select the required Structure Level to add

  3. Choose the required level to add to add the new level to

    In this example when adding a subcategory choose an existing category from the structure to add to
  4. Click Next

  5. Enter the required fields and click Finish

Zonal also recommends expand the product structure tree and locate the level you want to add to, right click on the level above and choose the 'Add New....' option

Moving Subcategories

Existing subcategories within a division can be moved to another category (in the same division).

Follow these steps to move a subcategory:

  1. Expand the product structure tree to locate the subcategory

  2. Right click and select Move

  3. Choose the new Category to move the subcategory too

  4. Click OK

Field Settings & Information

Product Structure

Each level has different naming and settings that can be configured.